Ian Rubin



Some of the slowest and worst service I have ever received. Took weeks to repair the unit, updates stopped on the website. Every call to the number given involved a wait of 25-30 minutes, with no answers given anyway. One lady, when I asked when I could expect to see my laptop, told me that if I didnt like it, I could come and get the computer!! I asked to speak to a manager, was told that the manager would call me back within 24 hours - that was now over a week ago and I have yet to hear from him/her! Laptop was returned filthy and with a new keyboard that has keys that stick on it. Overall - a dreadful experience from start to finish.